One size does not fit all - not in service reactions, not in employment in the workplace. We want our food, music, fashion, cars, and to reflect who we are, we want to reflect on our work, who we are. mental or thinking in a workplace, the more jobs are the talents, tailor-made and thought of every employee, the better it is perform. Customizing jobs has a direct effect on employee commitment, attitude and performance of the company.
In the previous industrialAge (before the production moved offshore much), standard job descriptions were the rule. This assured that would run all the machines and production facilities as planned, and that each employee could work the process.
Today we are in a service or mental age. Our success is happening in the quality of our employees' interaction with our customers, this can not be mandated by the standard job description, as each service event is different and unique. Standard service responses do not work;instead, employees have to constantly inspire thought and invention of the customer. The more work around the strengths of each employee is based feel, the more committed and competent employees. The greater the feelings, the more people are connected to their work and to the customers. The result is a significant improvement in performance. Customization is the key to commitment and performance.
Think as a standard job description in today's age of individualizationShirt or a jacket that does not fit well ... it is inconvenient. If we have something that is uncomfortable to wear, we are constantly aware of his poor grip, it distracts us. The same is fit with jobs to do that - not to distract ourselves from the performance. Today, all organizations that their employees' full attention on the performance, everything that affects people from districts power the company's success.
Customizing jobs, or better known as a job sculpting is the processbegins with a standard job description then it changes the advantages of talents, interests and experiences that are internal to take the individual employee. Job sculpting is a simple process summarized in the following four points:
1st know your business. Before you can begin to shape (customizing) of jobs for your employees, you must have a clear strategic understanding of your business because you will sculpt your business needs to more than their jobs. Although mostOrganizations host a formal strategic planning process every year, a fundamental strategic update should be performed monthly, the addresses of the following areas:
o What are the five most important events / issues / opportunities for the company today?
o What are the talents, skills and resources within the organization to address the issues mentioned above?
This is your process of job sculpting, because the goal is to make the right employees with the critical business issues, changes, or playOpportunities.
2 Know your employees. Do you know the talents, interests and values of each of your employees. Consider defining the use of "Strenghtsfinder 2.0" by Tom Rath and his online questionnaire talents of every employee. Then you spend time with each employee to get to know their interests and values. Now you know your business requirements and the specific talents and unique strengths and performance of available resources in your staff. You're almost ready for job startSculpture.
3rd Check the standard job description. A standard job description is created to ensure completeness position to help run the business to the efficient and good to define tasks that require the talents of the employees work to do. This information puts the thousand-Manager to the right people, which is a good fit for the expectations of the role of rent. This will help us in our job sculpting process.
Sculpt the 4thperfect job. First contribution of each employee's talents, values and interests, now you know the commitment and interest to the individual employee. Next, review your business issues, changes and opportunities. What talents are needed to circumvent these changes and opportunities and who will be best suited to work on them? Match employee talents / interests of the company needs to make changes to develop in every workplace of the employee. Check if the task is already addressed in the job description.If not, add it. In most cases the additional task will be received by the employees, as they in their talent and interest areas (IT appeals to them). This creates an entirely new job description, adapted to both workers and the environment. For example, if the business it does require that employees enthusiastic, a competitor would have to investigate on the site, create a telemarketing program, design a customer survey or new powerful daily performance reporting? TheEngaging employees would find it to be assessed and proposals for change in business hours, develop an online commerce site, see an exhibition, a course to other employees or re-organize a section of the retail or office space?
The more the standard job descriptions with the energy and customer-specific tasks, staff talent areas that more people are drawn match was suspended in performance. Their jobs are constantly being updated, reinvented and shaped. In this way, noStaff feels old and boring, performance and commitment levels oscillate.
Successful management in today's economy is based on personal relationships. The more time spent by managers acquire interests and to know his team's strengths, the stronger their bond; is this manager is in a better position right employee talents to the business issues / opportunities and sculpture Engaging jobs. How do the environment changes, this ongoing dialogue enables the manager more sculptureexcited to keep their jobs, committed and with performance. Today, a "one size fits all" approach to job drives people away. Customize sculpt and jobs, and you will win, retain and inspire the best performers.
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